Frequently Asked Questions
Everything you need to know about your Bombay Musk™ experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy for fashion items?
Bombay Musk™ offers a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a full refund or exchange.
How can I track my package?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to our carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
How do I ensure I am ordering the correct size?
Please refer to our detailed Size Guide located on each product page. We provide comprehensive measurements and fit recommendations to help you find your perfect match.
Are your materials sustainably sourced?
At Bombay Musk™, we are committed to ethical fashion. We work closely with our suppliers to ensure high-quality craftsmanship and prioritize sustainable materials whenever possible.